You can edit a customer in the Declined Payment report. For example, you might need to change the customer status.
- At the WashConnect® logon screen, select Corporate or the autobilling site, and the click the Log On button.
![](https://host1000.washconnect.com/webhelp/Portals/31/Buttons/logon_button.png?ver=2016-10-21-104317-553)
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On the Clubs menu, click Reports, and then click Declined Payment.
- View a Declined Payment report.
- Click to select a customer.
The selected row is highlighted.
- Click the Edit button.
![](https://host1000.washconnect.com/webhelp/Portals/31/Buttons/Edit%20Button.png?ver=2016-02-26-151012-640)
The Customer Information tab appears for the selected customer.
- You can modify the Customer information, Vehicle Information, or Customer Group(s).
- Click the Save button.