You can test an alert for a user.

1. On the Configuration, click Frequency Promotions, and click Alerts.

2. In the Email box, type a valid email address.
   Alerts will be sent to those addresses.
   Additionally, any user who is subscribed to the test alert event (#40104) will receive the test message.
   
   NOTE: The alert notification service must be running for an alert to be sent. If you do not receive the email alert, contact ICS Support to check the status of the alert notification service.

3. Click the Send Email button.

The message "Test event code has been created, you will receive alert email shortly at test@test.com.
Make sure Alert Notification Service is running." appears.