You can set up an email blast directly from WashConnect. All you need to do is save your customer's email addresses in WashConnect from Manage Customers. You can send a thank you to all customers or create a promotion and market the promotion based on a Customer Group. Follow these steps to add and schedule an email.
NOTE: Contact Technical Support to set up the Marketing email for the initial use.
- From the WashConnect logon, select Corporate.
- From the Configuration menu, select Marketing Email.
- In the View box, select the As List or Calendar.
You can view the saved Marketing Emails in a list or on a Calendar.
- Click the Add button.
General Information section:
- In the Name box, type the name of the Marketing Email that you want to send.
- In the Starts On box, select a date to send the email.
- In the Send At box, select a time to send the email.
- In the Repeat box, select to repeat this email.
A Repeat pop-up box appears.
Repeat dialog box:
- In the Frequency box, select Daily, Weekly, Monthly, Yearly
- In Repeat every, select an amount of days to repeat this email. Monthly (1 = monthly), Yearly (2 = once every two years)
- In the Starts On box, displays the first date available to send your email.
NOTE: The Starts On date is selected when adding a new Marketing Email prior to selecting the Repeat box.
- In Ends, select one of the following: Never - this repeated email will repeat indefinitely. On - select a date to end the repeated email.
- Review the Summary to make certain that setup is correct.
- Click Done.
Ticket Items section:
- Click the Add Sales Item button for Sales Item PLU for this promotional email. If you are not creating a ticket with a promotion, skip to the second part of step 18.
- In Profit Center, select the profit center.
- Select all the necessary sales item boxes.
- Click the OK button.
- In Type of Ticket box, select Unpaid or Paid.
- In Ticket Expiration, type in an amount of days for this email to be valid.
Correspondence Information section:
In the Keywords section, the merge fields are displayed that you can copy into the body of the email.
Customer's First Name |
%%FIRSTNAME%% |
Customer's Last Name |
%%LASTNAME%% |
Ticket Number |
%%TICKETNUM%% |
Barcode Image of Ticket Number |
%%BARCODE%% |
- In the Send To box, select All (all customers) -or- the individual check boxes for fleets, clubs, customer groups, and more.
- In the Subject box, type a subject line. (Max. 78 Characters)
- In the Body box, type the body of your message. Use the editing toolbar to format the body of the email, copy and paste the Merge Fields in the body to personalize and add the promotional information.
- Click the Save button.
This email has been set up to automatically generate on the selected date and time, and all recipients will receive either a correspondence letter or a promotional email with a ticket number and bar code image.
- Click the Cancel button.
The Communication Listing displays. In the Active column, a check mark shows the communication listing is active, and an X shows a Communication listing that has already passed.