The ROA (Received on Account) button is available if you only have Fleet Accounts that are set up to Invoice. 

ROA/Prepaid button is available when you also have Fleet Accounts set up to accept prepayment on their account.

Keep in mind, a Fleet Account must be set up as either Invoice or Prepay and that a Fleet Account cannot be set up as both Invoice and Prepay. A Fleet Account cannot change from one type of account to another. If an account needs to be changed between the two account types the account will need to be deleted and a new account set up.

To accept a payment toward a Fleet Account, click the ROA or ROA/Prepaid button at the Touch POS. With the assistance of ICS technical support, split payment for Fleet Accounts can also be enabled. This allows a partial payment to be applied to the Fleet Account and the remainder of the balance to be paid with a different form of payment.

IMPORTANT:  Payments will be applied to the oldest invoices first, even if you are specifying an invoice to pay.

Contact Technical Support for the following services:

• Hide the Touch POS ROA button if you do not have Fleet Accounts set up to Invoice or Prepay.
• Turn on split payments for Fleet Accounts.  Default setting is Off, and the Fleet button is hidden.

If an error occurred when processing an ROA at corporate, the ROA payment can be voided or refunded from Corporate.