Additional Support on the Auto Sentry to help guide the user through use of EMV readers— Added code to delay accepting card entry for EMV devices until they are fully ready so we may avoid consumers inserting their card prematurely and causing issues. Added code to send a different error code if a credit card is swiped before the payment option of Credit is selected. When this occurs, the Auto Sentry plays the AVI - SelectWashBeforeInsertingCredit.AVI which alerts the user that they cannot insert a credit card before they have selected a wash. Added an informational video for customers to select a wash BEFORE inserting credit/ debit cards into chip card readers. This includes two new videos for additional direction:
1. SelectWashBeforeInsertingCredit.AVI— alerts the user that they cannot insert a credit card before they have selected a wash.
2. CreditCardInsertedForGiftPayChoice.AVI— alerts the user if they insert a credit card after selecting the payment type of Gift Card.
The PayChoiceChipCard.AVI will be played for EMV devices when in MSR (Magnetic Swipe Read) only mode. The insert card video plays continuously until the card is inserted to indicate the system is waiting on the customer. A PIN video plays when the PIN is required in order to direct the user that the system is waiting on the customer.