You can Terminate a Fleet Account if it will no longer be used.
IMPORTANT: When you Terminate a Fleet Account, all of the Fleet Customers will be marked Terminated. The Fleet Customers' RFID Tags or Cards cannot be used unless they are moved to an Active Fleet Account.
NOTE: If you do not want the Fleet Account to be used until the Fleet makes a payment, Suspend a Fleet Account instead of Terminating.
Follow these steps to Terminate a Fleet Account:
- From the Fleet menu, click Accounts.
The Accounts tab appears.
- Click to select the Fleet.
The fleet is highlighted.
- Click the Edit Account button.
The Fleet dialog box appears.
- In the Status box, select Terminate.
The message "Terminating account will also terminate all customers under the account." appears. Click Yes.
Terminate permanently removes the Fleet Account and its information.
- Click the Save button.
The Fleet Account is terminated. You can still search for the terminated Fleet Account. However, the Fleet Account and its information will not be available for use unless it is set back to active, and then each customer would need to be set back to active as well. For example, if you have 50 customers for the terminated fleet account and you make the Fleet Account Active again, you will need to go to each customer and set them back to active one by one.