• A component is hardware or software that operates as part of a device. For example, a printer is a component of the Auto Sentry Flex device.    
• The top most level of your business tree structure is called Corporate. To log in to the corporate level, go to the WashConnect logon screen, select Corporate, and log on.
• Replication is a component of the main corporate database device.
• An entity is a level in the organizational corporate structure.
• Entities often represent sites, states, and regions in the corporate structure.
• Entities can also represent special groupings such as all sites with hand finishing services, or all in-bay sites.

For a variety of reasons, you will want to stay informed about site Status statistics. For example, perhaps there is a bill jam or a low bill warning. In that case, the site icon in the software will appear yellow. You can click the icon to see which component generated the error.

If you operate numerous sites, you can remotely access the Monitoring System to stay on top of your wash. Site managers may not accurately report problems. If a device, such as an Auto Sentry flex, stops working, then the site manager might simply throw a switch, open the gate, and collect money at the tunnel. The device icon in the software will turn red in the Monitoring System, so you can investigate and help the site manager troubleshoot the issue, even if you are not on the property.