Voids and refunds are two reasons you would possibly need to search for a completed sales transaction. Voids can only be issued during the same shift the items were originally purchased. If you closed the shift, then you will have to issue a refund. Voids can be entered manually. Voids are never counted as actual cars washed.

Follow these steps to Search for a Sales Transaction:

1. Start WashConnect.
2. On the Touch POS menu, click Open Shift.
3. In the Ticket box, you can type the ticket receipt number found at the bottom of your receipt.

-or-

From the scanner, scan the wash code that is printed on the customer’s receipt.

NOTE: The wash code is the ticket number.

3. Click the Find Ticket button –or– press the ENTER key.