Terminate or Suspend the vehicle(s) but NOT the customer.
IMPORTANT:
• Terminating vehicles does not delete credit card information.
• Suspended vehicles can reactivate their membership without resubmitting a credit card.
- Open WashConnect.
- On the Customers menu, select Manage Customers.
Search for a Customer:
- In the Search box, type in customer’s plate number or RFID number.
- From the In Field list, select License or RFID.
- Click the View button.
- Double-click the customer.
-or-
Select an active customer, and then click the Edit Customer button.
- Click to select Vehicle Information tab.
- Double-click to select the vehicle.
The Vehicle dialog box appears.
- In the Billing Status box, select Terminated or Suspended.
- Click OK.
- Repeat steps 7-9 to terminate or suspend other vehicles.
- Click the Save button.
- If you receive the "Customer Saved Successfully" message, click OK.