Terminate or Suspend the vehicle(s) but NOT the customer.

IMPORTANT:

•    Terminating vehicles does not delete credit card information.

•   Suspended vehicles can reactivate their membership without resubmitting a credit card.

1. Open WashConnect.
2. On the Customers menu, select Manage Customers.

Search for a Customer:

3. In the Search box, type in customer’s plate number or RFID number.
4. From the In Field list, select License or RFID.

5. Click the View button.
6. Double-click the customer.

-or-

Select an active customer, and then click the Edit Customer button.

7. Click to select Vehicle Information tab.
8. Double-click to select the vehicle.

The Vehicle dialog box appears.

9. In the Billing Status box, select Terminated or Suspended.
10. Click OK.
11. Repeat steps 7-9 to terminate or suspend other vehicles.
12. Click the Save button.
13. If you receive the "Customer Saved Successfully" message, click OK.