Clubs

A wash club typically offers individual customers a certain amount of unlimited washes for a flat monthly fee. You can sell the wash club membership at the Auto Sentry Flex as well as the Point of Sale (POS). Club members can set up a credit card to use for recurring membership fees.

Clubs may be purchased with cash or credit card. Club members paying with a credit card will create a recurring ID that can be used to automatically renew the membership by charging the monthly flat fee as the membership expires. This will continue automatically until the membership is terminated.

At a wash with RFID readers, club members are identified with an RFID tag adhered on the inside of the vehicle windshield. The vehicle is identified by the system with the RFID tags preceding pound (#) sign and RFID number. Therefore, the club membership is limited to the vehicle in which the RFID tag is located. One customer can have multiple vehicles join clubs. Each vehicle is billed separately. 

Club Services are managed from the Corporate logon. From the Configuration menu, select Goods and Services, and then select Club Services.

The Clubs menu makes it possible for you to carefully analyze your club data.

The top three reports:

Profitability, Usage, and Vehicle History can give you the necessary data required to make strategic management decisions such as:

  • Increase or decrease the price of a club

  • Add a new club

  • Eliminate an under-performing club

    Other reports help you track down expired customers, compare one club against another, and examine the revenue distribution between where a customer joined vs. where the customer most often redeemed wash services. Managing club memberships is an easy task with WashConnect®.

    See Club Reports

    The system was designed to track flexible relationships between the following: 

  • Customers
  • Vehicles
  • Membership Program

For example: A site can offer two programs: a Deluxe Club and a Basic Club. A customer with an old vehicle and a new vehicle might want the old vehicle to belong to the Basic Club and the new vehicle to belong to the Deluxe Club. The system allows the user to manage the customer, both vehicles, and their associated memberships in an easy-to-read summary from the Manage Customers screen.

Add Vehicle and Club Membership 

 

 

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