The additional screen allows the site to offer two different Standard (flex and retail) Profiles based on user selection.
- From Configuration > Goods and Services > Sales Items, add a PLU for any needed base wash or extra services.
- Select Configuration > Goods and Services > Profiles.
- Setup a Profile (Retail) for all exterior wash offerings and extra services. Setup a schedule and select Retail from Applies To list.
- Setup a Profile (Flex) to include all full-service wash offerings. Setup a schedule and select Flex from Applies To list.
NOTE: As long as the two profile schedules are valid for the Flex and Retail profiles, the two button screen will be available for customers.
- In Profile text box, type Full Service Car Wash. Full-Service Car Wash will appear on the button. You can type any name in here but it will not appear on the button.
NOTE: If you want a custom name to appear on your button, contact your ICS support technician and discuss placing an order with ICS for custom buttons. ICS has a dedicated in-house graphic design team to fulfill your custom needs. Custom graphics are optional and additional fees apply.
- After setting up the Profile, click the Add button under the Schedule section to set up the profile’s Schedule.
- Select the Day or Days of Week.
NOTE: Currently there is no way to select every other week.
- Select the time of day to start and stop the full-service wash offerings considering your staff.
- From the Vehicle Height, select Normal –or– High Vehicle.
NOTE: If you select HVP, the High Vehicle Sensor is required for this feature. The High Vehicle Sensor is optional and available to purchase for an additional cost. For more information, contact ICS technical support at 800-246-3469.
- In Applies To, select Flex from the list.
- To add multiple schedules, click the Add button and set up another schedule.
NOTE: Rule for overlapping time period Schedules: the most recent start date takes priority.
- Click OK.
Profiles are live for customers to see immediately. As soon as you complete steps 1-12, your new buttons and menu items will appear for your next customer. During full-service car wash hours, select Buy Wash. Your customers are now directed to a second menu with two buttons on it for the Retail and Flex profiles. The buttons are Exterior Car Wash (Retail) and Full-Service Car Wash (Flex). You now have the ability to separate your Exterior Wash Offerings from your Full-service Wash Offerings with two different screens. If its outside of your Full-service hours, the Buy Wash button will immediately direct your customer to the Exterior (Retail) Car Wash offerings. But now, during the Full Service hours, a screen will appear with the two buttons: Exterior Car Wash buttons or Full-Service Car Wash.
- If a customer selects the Full-Service Car Wash button, then the next screen will be the Full-Service Wash Offerings menu.
- If a customer selects the Exterior Car Wash button, then the next screen will be the Exterior Wash Offerings that were set up in the Retail profile.
Services in different profiles are not mutually exclusive. Services can be assigned to one or more profiles. You can change your PLUs and profiles in the Sales Items and Profiles buttons, if necessary. The following are just a few reasons you might need to update or change PLUs and Profiles:
- If you change services based on weather conditions.
- If you offer new promotions or discontinue old ones.
- If you change pricing.
- If you add or remove equipment in the tunnel.
The Sales Items, Packages, and Profiles buttons make it easy to edit your list of PLUs. See which PLUs or Profiles are currently active for a specific site, create packages for combining PLUs, or schedule profiles for time/date related operating conditions.