You can edit a customer in the Declined Payment report. For example, you might need to change the customer status.
- At the WashConnect® logon screen, select Corporate or the autobilling site, and the click the Log On button.

-
On the Clubs menu, click Reports, and then click Declined Payment.
- View a Declined Payment report.
- Click to select a customer.
The selected row is highlighted.
- Click the Edit button.

The Customer Information tab appears for the selected customer.
- You can modify the Customer information, Vehicle Information, or Customer Group(s).
- Click the Save button.