The Monitoring System menu can help you stay informed about site statistics. At any time, you can view if all sites are open and functioning, identify a bill jam, or a low bill warning, etc.

To view Site Device Statistics, follow these steps:

1. From the Monitoring System menu, click Device Statistics.

The Device Statistics tab appears.

2. In the Site box, select a site.
3. In the Device box, select a device or select All to see all devices.
4. In the Component box, select a component or select All to see all components.
5. In the From Date and To Date boxes, select a date range.
6. Click the View Report button.

The device statistics appear.

For example, at a bill dispenser, the system tracks how many bills were dispensed and counts each one as either a successful, impaired or failed attempt. If the device dispensed 6,000 bills, you can see how many were successful. The errors are segregated into system errors, user errors and informational alerts.