Wash Club Overview

This overview provides the order of steps to follow to set up your Wash Club menu.

Customers who join an unlimited wash club provide a credit card that will automatically be charged a flat fee every month, and in return receive unlimited washes for that specific vehicle. Club members are loyal and less likely to visit a competitor. After setting up your wash menu services and extra service items (PLU #s), follow these steps in order to prepare your club menu:

I. Create a Package for every Wash Club

Since the customer has already paid for the wash in the membership fee, they will not be charged when redeeming a wash.  Therefore, create a separate Package for each wash club or offering. Packages combine the base wash service PLU for the club and a redemption wash PLU.  This package balances out to zero.

Base Wash $7.00 + Base Wash Redemption -$7.00  = $0

  1. If necessary, log on to WashConnect® at a local site.
  2. Select Configuration > Goods and Services > Packages.
  3. Click Add Package button.
  4. Type a name and a new PLU number for the wash club package.
  5. Click Add Sales Item.
  6. From the Profit Center list, select the two following PLU Sales Items:
  • Select the Club's Base Wash PLU (ex: $7.00) 

-and-

  • Select the Club's Base Wash Redemption PLU (ex: -$7.00) 

Setup the Club's Base Wash Redemption PLU

For every wash club, a Wash Club Redepmtion PLU Sales Item is needed to complete the Wash Club Package. The Wash Club Redemption PLU offsets the charges against the club's Base Wash in the Club Package, allowing the amount due to be $0 since the customer has already paid for the wash in the club membership fee. When the vehicle returns for a wash, the customer does not get charged again, but the club redemption PLU allows the wash to advance the vehicle without charging them, and tracks the vehicle's redeemed washes. Creating the package allows the base wash to be selected to turn on the services in the tunnel.

NOTE: The Redemption PLU provides a means to redeem the wash without affecting the sales per car totals.

  1. Login to WashConnect at local site.
  2. Select Configuration > Goods and Services > Sales Items.
  3. In Profit Center, select Club.
  4. Add a Sales Item.
  5. Type a PLU number and PLU name. Ex: Basic Wash Redemption.
  6. Type the negative amount of the Base Wash for the club.
  7. Select Discount for Type.
  8. Click the Save button.
       

II. Set up a Club Service 

  1. From the WashConnect Logon screen, select Corporate, and then click the Log On button.
  2. From the Configuration menu, click Goods and Services, and then click Club Services.
  3. Type the name of a Wash Club offering and the price for this Club.

TIP:  Wash clubs are based on your existing wash menu, and it may be easier to name the clubs accordingly.

  1. In Club Rule, set the parameters: Duration, Limited/Unlimited, Billing, and Grace. Save. Repeat for other wash club(s).

NOTE: Wash Club PLU is automatically assigned a number between 900 and 999 and the Club Profit Center is also automatically assigned.

III. Create a new Profile for each Wash Club 

Create a profile for each wash club that includes the base wash, extras, and upsells for that wash club.

  1. If necessary, log on to WashConnect at local site.
  2. Select Configuration > Goods and Services > Profiles.
  3. Type a name for the wash club Profile.
  4. In service type, select Club Service.
  5. Select a PLU for your one of your Wash Club offerings.
  6. Add a Schedule, and In Applies To, select Club.
  7. In Rule, select the Club Rules (or Program) from the list.
  8. Click OK, and the click OK again.
  9. Repeat steps 1 through 7 for the individual wash clubs.

IV. Create a Profile for the entire Wash Club Offerings

This profile is used to include all your valid Wash Club profiles so the profile can be scheduled to appear on the Purchase Club Membership screen.

  1. If necessary, log on to WashConnect at the local site.
  2. Select Configuration > Goods and Services > Profiles.
  3. Type a name for the wash club Profile.
  4. In service type, select Club Service.
  5. Select all of the PLUs for your Wash Club offerings menu.
  6. Add a Schedule, and In Applies To, select Club Sales.

Immediately after setting up a valid Club Sales schedule, your wash club menu will appear for customers after they select the Join Wash Club button.

 

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