Voids and refunds are two reasons you would possibly need to search for a completed sales transaction. Voids can only be issued during the same shift the items were originally purchased. If you closed the shift, then you will have to issue a refund. Voids can be entered manually. Voids are never counted as actual cars washed.

Follow these steps to Search for a Sales Transaction:

1. Open WashConnect.
2. On the Touch POS menu, and then Open Shift.
3. In the Ticket box, you can type the ticket receipt number found at the bottom of your receipt.

-or-

From the scanner, scan the wash code that is printed on the customer’s receipt. The wash code is the ticket number.

3. Click the Find Ticket button –or– press the ENTER key.