If you want to upsell your club customer to a different wash at the payment terminal, you can for the current visit only. This does not change the club membership program for the club member.

Follow these instructions, to set up upselling your club members at the Auto Sentry.

NOTE: To allow upsell, Clubs Express setting must be set to False, from System Setup -> Devices -> Settings.

Offer a club customer the opportunity to upgrade their club wash to another wash to increase revenue. The customer would still remain in their original club but they can try out the more expensive wash by purchasing an upsell wash just for this one time visit. Upsells can also be confusing for the customer. The customer could understand the upsell to be a permanent move to the more expensive wash club for the upsell price, and then they could become frustrated to learn that it’s just for that one wash.
You can offer extra services as a another way to earn extra income.

After you have set up your club service, setup the upsell package and add it to the wash club Profile. The upsell will have a button that appears with the Extra Services buttons. For example: The Flush Club is the basic or first level wash club and has a Package including the Flush base wash PLU for $7 and then a Flush wash discount PLU for -$7. This package is in your Flush Club Profile. Next, you will create a new package for the upsell:

1. On the Configuration menu, click Goods and Services, and then click Packages.
2. Click the Add button to create a new Package.
3. In the Profit Center box, click to select a profit center from the list.
4. Type a new PLU.
5. Type a new name for the Upsell.
6. Add the Sales Items: The Base Wash PLU for the Royal Flush Club and the Base discount wash for the Flush Club.
   The WashConnect system rounds up the numbers and totals the package for you.
7. Click the Save button.
8. From the Flush Club Profile, add the Package along with any other extra services to sell for the Flush Club.