View an Error Code

Monitor current site devices and the status of components.

  1. On the Monitoring System menu, select Status.
  2. Click the device in question.

The component that generated an error displays in yellow or red.

  1. Click the component to view error details.

The error code appears with an error message, and incident date and time.

  1. Click on the Code link.

Each error or event code links to an online database with step-by-step troubleshooting instructions.

NOTE: You can also receive email alerts with error codes.  See Subscribe to Email Alerts.

 

 

 

Was this content helpful?