To Monitor current site devices and the status of components, follow these steps:  

1.  Open WashConnect, in Region(s) select Corporate, region, or the local site, and then click the Log In button.
   NOTE: When logged in at the Corporate location, the entire Corporate structure will be available. When logged in at a site level, only that site will be available for selection.

2. Select Monitoring System > Status.

3. Click the device in question.

The component that generated an error displays in yellow or red.

4. Click the component to view error details.

The error code appears with an error message, and incident date and time.

5. Click on the Code link.

Each error or event code links to an online database with step-by-step troubleshooting instructions.

NOTE: You can also receive email alerts with error codes.  See Subscribe to Email Alerts.