You can add a new credit card on file.
IMPORTANT:
- WashConnect must be open on a Point of Sale device with a Card Reader attached.
- Credit Card must be present in order to swipe it. (No manual entry is available due to PCI rules)
- Open WashConnect, in Region(s) select local site, and then click the Log In button.
NOTE: When logged in at the Corporate location, the entire Corporate structure will be available. When logged in at a site level, only that site will be available for selection.
- Select Customer > Manage Customers.
- In the In Field list, select the search category to search for the customer by selecting Customer, License, RFID, or Active Credit Card.
NOTE: If selecting Active Credit Card, just search for the last 4-digits from the card.
- In the Search box, enter the search criteria, and then click the Search button.


- In the Customer List results, click on the customer to select.
- Click the Edit Customer button.


- Click the green Add Card on File button.

- From the Information Is credit card present dialog, select Yes.
- In the Credit Card Zip Code box, enter the credit card's billing zip code, and then click the Next button.
- When prompted, insert the card into the card reader.
NOTE: Must have a physical credit card to swipe as there is no manual entry due to PCI requirements.