To add a new credit card on file for a customer, follow these steps:

IMPORTANT: 

• WashConnect must be open on a Point of Sale device with a Card Reader attached.
• Credit Card must be present in order to swipe it. (No manual entry is available due to PCI requirements.)

1. Open WashConnect, in Region(s) select local site, and then click the Log In button.
   NOTE: When logged in at the Corporate location, the entire Corporate structure will be available. When logged in at a site level, only that site will be available for selection.
2. Select Customer > Manage Customers.
3. In the In Field list, select Customer, License, RFID, or Active Credit Card. 
   This is the search category.
   
   
4. In the Search box, type the criteria from the search category chosen in Step #3, and then click the Search button. 
   NOTE: If Active Credit Card was selected, only need to type last 4-digits of the card number. 
5. In the Customer List results, click the customer to select.
6. Click the Edit Customer button. 
7. Click the green Add Card on File button. 
   
8. In the Information dialog, answer the question Is credit card present, select Yes.
9. In the Credit Card Zip Code box, type the credit card's billing zip code, and then click the Next button.
10. When prompted, insert the customer's credit card into the card reader.
    IMPORTANT: Customer must have a physical credit card to swipe as manual entry is no longer compliant to PCI requirements.