Add a Card on File

You can add a new credit card on file.

IMPORTANT: 

  • WashConnect must be open on a Point of Sale device with a Card Reader attached.
  • Credit Card must be present in order to swipe it. (No manual entry is available due to PCI rules)
  1. Open WashConnect, in Region(s) select local site, and then click the Log In button.
    NOTE: When logged in at the Corporate location, the entire Corporate structure will be available. When logged in at a site level, only that site will be available for selection.
  2. Select Customer > Manage Customers.
  3. In the In Field list, select the search category to search for the customer by selecting Customer, License, RFID, or Active Credit Card
    NOTE: If selecting Active Credit Card, just search for the last 4-digits from the card.
  4. In the Search box, enter the search criteria, and then click the Search button. 
  5. In the Customer List results, click on the customer to select.
  6. Click the Edit Customer button. 
  7. Click the green Add Card on File button. 
  8. From the Information Is credit card present dialog, select Yes.
  9. In the Credit Card Zip Code box, enter the credit card's billing zip code, and then click the Next button.
  10. When prompted, insert the card into the card reader.
    NOTE: Must have a physical credit card to swipe as there is no manual entry due to PCI requirements.



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