The Default User is available at all of your wash sites. The Default User is set up with ICS Technical Support, and then the User ID and Password fields automatically populate in the dialog box. Clicking the button with these credentials will log you in to WashConnect as the Default user. The Default user will have very limited menu access, however, there are some menu functions where logging in as the Default user is all that would be needed to gain access.
The Default User can be used for a few different scenarios:
- When your employees access the Time Clock function (clock in/clock out) within WashConnect, the Default user will grant access for this function.
- Certain devices, such as Touch Entrance Management System or the Touch IT (Input Terminal), typically do not have a mouse or keyboard plugged into them. Logging In as the Default User allows the user easy access to be logged in to WashConnect. For example, using the default user allows the WashConnect user to open up Stack Management without having to type in a username and password.
NOTES:
- The Default User log in can be used to start up WashConnect, however, very few of the menu items are available from the right-side menu and will not have full access. When attempting to use a menu item that is not set up with a privilege for the Default User, an override dialog box appears, prompting the user to provide their log on information. To gain access to that menu, the User ID and password need to be entered to have access permission.
- If you never want the Default User to automatically populate in the form when WashConnect is first opened, then this feature can be disabled by Technical Support. Technical Support can enable this feature, so that the Default User populates in every instance of WashConnect at your site. If it's disabled, it will be disabled in every instance of WashConnect at your site.
- If you want to set or change an inactivity timer that will automatically log out of WashConnect, please contact ICS Support.
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