Analysis by Plate

Perform these steps if a single vehicle/plate is experiencing image issues.

  1. Open WashConnect.
  2. From the Region panel, click to select the wash site, and then type your credentials, and touch the  Log On button.
  3. Select LPR > Analysis by Plate.
  4. Define the Date, Site, Device where the plate read issue occurred.
  5. In the In Field box, make a selection: RFID, License, Transaction, or Transaction Time
  6. Press the Search button.
    Transaction information is displayed
  7. Confirm the customer and plate information match the Camera Result and OCR Result shown.
    • If the Camera Result does not match or show the license properly:
      • Confirm the Transaction Time and Lane match the customer affected.
      • Check/adjust the Camera angle if needed.
      • Address any other potential causes that could affect the image result before testing again.
    • If OCR Result does not match, change the OCR Result Status to Incorrect.
    • If the Existing Plate field does not match, enter the correct plate information in the New Plate field, click Save before testing again.
  8. Press the Previous or Next record buttons if needed to check additional reads.

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