Terminate or Suspend the vehicle(s) but NOT the customer.

IMPORTANT:

•    Terminating vehicles does not delete credit card information.

•   Suspended vehicles can reactivate their membership without resubmitting a credit card.

1. Open WashConnect.
2. On the Customers menu, select Manage Customers.
3. Search for a Customer.
4. In the Search box, type in customer’s plate number or RFID number.
5. From the In Field list, select License or RFID.
6. Click the View button.
7. Double-click the customer.

-or-

Select an active customer, and then click the Edit Customer button.

8. Click to select Vehicle Information tab.
9. Double-click to select the vehicle.

The Vehicle dialog box appears.

10. In the Billing Status box, select Terminated or Suspended.
11. Click OK.
12. Repeat steps 7-9 to terminate or suspend other vehicles.
13. Click the Save button.
14. If you receive the "Customer Saved Successfully" message, click OK.