The Monitoring System menu can help you stay informed about site statistics. At any time, you can view if all sites are open and functioning, identify a bill jam, or a low bill warning, etc.

To view Site Device Statistics, follow these steps:

1. Open WashConnect, in Region(s) select Corporate, region, or the local site, and then click the Log In button.
   NOTE: When logged in at the Corporate location, the entire Corporate structure will be available. When logged in at a site level, only that site will be available for selection.
2. Select Monitoring System > Device Statistics.
   The Device Statistics tab appears.
3. In the Site box, select a site.
4. In the Device box, select a device or select All to see all devices.
5. In the Component box, select a component or select All to see all components.
6. In the From Date and To Date boxes, select a date range.
7. Click the View Report button.

The device statistics appear.

For example, at a bill dispenser, the system tracks how many bills were dispensed and counts each one as either a successful, impaired or failed attempt. If the device dispensed 6,000 bills, you can see how many were successful. The errors are segregated into system errors, user errors and informational alerts.