NOTE: To help provide safety and security, WashConnect does not store credit card data but stores a credit card recurring ID that the credit card processor uses to access the credit card data at Transaction Express, First Data, or Moneris.

IMPORTANT: If terminating a customer, any related credit card information on file is permanently deleted

immediately at both the current location and at corporate. Even though terminated, the club is still valid until the expiration date, unless you alter the date to today to make the change effective immediately. Upon expiration, all vehicles will automatically be terminated.

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  IMPORTANT: Suspending will deactivate customer and retain credit card on file.

1. Open WashConnect.
2. On the Customers menu, select Manage Customers.

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On the Fleet menu, select Accounts.

3. Double-click the customer.

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Click to select the active customer, and then click the Edit Customer button.

4. In Status, select Terminated or Suspended.
5. Click the Save button.
6. Click OK.

NOTE: A fleet termination or suspension will be effective when the expiration date is reached.