Renew Club Membership (Full-Service)

If the club membership expires, the Touch POS will recognize this and prompt to select an action.

NOTE: The instructions assume you are using an on-site safe with the virtual safe setting enabled, recommended by ICS.

  1. On the Touch POS menu, click Open Shift.

The sales entry screen appears.

  1. In the Plate box, type customer’s license plate number.
  2. From the search results on the right-side, locate and then click to select customer.
    The customer’s information fills in the lower section of the on-screen receipt.

  1. Click the Renew/Change Club button.
    NOTE: If customer does not want to renew club, select the Keep customer information for next transaction button, and then the customer can buy a wash.
  1. Select a payment.

  1. If using a credit card, three payment buttons appear, select one of the following:
  • Use different card? - Customer can pay for club with a different card than the one they have on file in WashConnect (One time club renewal).
  • Use different card and update card on file? - Customer can use a different card than the one they have on file in WashConnect to pay for their club and also update the credit card on file.
  • Use card on file? - As long as the credit card on file in WashConnect is valid the club will be renewed with that card.

The customer’s club is now renewed and the customer can receive a club wash.

 

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