View the Refunds Report Descriptions

The following table describes the columns in the Refunds Report.

Column

Description

Date

Date the Refund transaction was finalized.

Site

This is the site where the refund was completed.

Device

This is the POS device that completed the refund transaction.

Shift

Indicates during which POS shift the Refund transaction was done.

Transaction

This is a unique transaction ID number assigned by our software.

Refund Type

This indicates the payment method that was used to refund the money to the customer. NOTE: If the transaction was initially paid with credit, it should be refunded to the same card.

Subtotal

This is the pre-tax amount of the refunded transaction.

Tax

This is the amount of Tax that was initially charged on the transaction. If non-taxable, this amount was zero.

Refund

This is the total amount of the refunded transaction including tax. This is equal to Subtotal and Tax.

Original Transaction

This is the unique transaction ID number assigned by our software to the original transaction that was now refunded.

Original Shift

Indicates during which shift the original transaction was purchased.

Original Device

Indicates the device where the original transaction was purchased.

 

 

 

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