The ROA (Received on Account) button is used for Invoiced Fleet Accounts.

The ROA/Prepaid button is used for Invoiced Fleet Accounts or Prepaid Fleet Accounts.

User can apply an ROA to a specific invoice, or instead, continue to automatically apply it to the oldest
unpaid invoice.

A Fleet Account must either be set up as an Invoice or Prepaid Account and cannot be set up as both Invoice and Prepaid. A Fleet Account cannot be changed from one type of account to another. If an account needs to be changed between the two account types, the account will need to be terminated and a new account created.

To accept a payment toward an Invoice Fleet Account, click the ROA or ROA/Prepaid button on the bottom of the Touch POS. With the assistance of ICS technical support, split payment for Invoice Fleet Accounts can also be enabled. This allows a partial payment to be applied to the Fleet Account and the remainder of the balance to be paid with a different form of payment.

If an error occurred when processing an ROA at corporate, the ROA payment can be voided or refunded from Corporate.

Contact Technical Support for the following services:

• To hide the Touch POS ROA button if you do not have Fleet Accounts set up to Invoice or Prepay.
• To turn on split payments for Fleet Accounts.  Default setting is Off, and the Fleet button is hidden.