Renew a Club at the Auto Sentry

After a customer has signed into a club at an ICS Payment Terminal or with a cashier at the Touch POS, they are able to renew their club membership. The advancement of an expired club member's plan will vary dependent on a setting called Sign Up Day Advance Expiration Date that must be set for each device. 

If an existing club member renews their membership on site at a Cashier or on an ICS payment terminal, their next billing date will be dependent on the following setting:

  1. Sign Up Day Advance Expiration Date – This is a setting that is located in the system settings and ICS recommends contacting Technical Support to change any system setting. 

    This setting will need to be defined for each of your devices, independently (Touch POS (Point of Sale), Auto Sentry #1, Auto Sentry #2, etc.).

    After setting up a club service configured with the billing day option of Signup or Renewal, select one of the following settings:
    • Expiration Date - Expiration date is advanced from the date the club expired.
    • Renewal Date - Expiration date is advanced from the date the club was renewed.
       
  2. First Day Charge – only used for club services configured with the First Day billing day. Select one of the following:
    • Renewal Date - the customer will be charged the prorated club price.
    • Expiration Date - the customer will be charged the full price of the club.


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