Prorating Clubs

Prorating allows a customer purchasing a club to pay a prorated or adjusted price for the remainder of the first month of their club membership with the understanding that the expiration date will be moved to the first day of the next calendar month. Upon the renewal of the club, the customer is charged the full amount of the club and their expiration date is moved forward based on the duration of the club. 

Prorating is honored only if billing is on the 1st of the month and prorating is enabled. When a customer renews and billing is 1st of the month, their expiration date is moved to the 1st of the next month. If prorating is enabled, they are billed the remaining portion when renewing; However, if prorating is not enabled they will be billed the full club amount.

Customers can view the prorated purchase price on the club wash buttons shown on the ICS payment terminal screen.

To Enable Prorating Clubs:

WARNING:  Making changes to any of the settings from the System Setup menu could potentially result in equipment damage. Technical Support would be happy to assist you: 800-246-3469

  1. Select System Setup > Devices > Settings.
  2. In the Device Type box, select Global.
  3. In the Device Name box, select Device Name.
  4. In the Settings Type box, select GlobalConfiguration.
  5. In the Settings box, select Clubs.
  6. In the Prorate Clubs box, select True.

To define which Club Services are Prorated:

  1. Login WashConnect at the Corporate level.
  2. Select Configuration > Club Services.
  3. Locate and click the Edit button.
    -or-
    Click the Add button to create a Club Service.
  4. In the Floor Price box, enter the Floor Price. This should be the lowest price a customer would pay for this membership when sold at the end of the first month.
  5. In the Club Rules area, in the Billing Day box, select First Day.

Prorating is now set up for all club customers at all your wash sites for this wash club service. The prorated value is now available to automatically appear on the customer’s club wash buttons on the Auto Sentry screen.

See Prorated Club Example

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