To edit a customer’s vehicle information, follow these steps:
- On the Customers menu, select Manage Customers.
- In the In Field box, you can search for a customer by category:
- Account ID
- Barcode
- Credit Card
- Customer
- Customer Number
- Email
- Fleet Invoice
- Fleet Prepaid
- License
- Phone
- RFID
- VIN
- Type the criteria in the Search box.
- Select the View button.
- From the Customer List results, click to select the customer record.
The member’s information is highlighted.
- Click the Edit Vehicle button.
The Vehicle dialog box appears.
- Make any necessary edits to the the customer’s vehicle information.
NOTE: If the RFID Tag number is preceded by the tilde (~), then this is a transaction number generated by WashConnect®. The tilde is an alert that the club member is incomplete. The club member will not autobill until the transaction number has a valid RFID tag number. An employee needs to manually enter an RFID tag number to complete this step for autobilling.
- Click OK.
- If you receive the "Vehicle saved successfully" message, click OK.
The Customers list appears.