You can issue a refund for a Sales Item or wash service with or without a customer’s receipt. You can enter the card manually for the refund.
NOTE: Voids can be performed during the same shift. If a new shift is open since the purchase, select Refund instead of Void.
- Open WashConnect at the site level, and log on with your credentials.
- Select Touch POS > Open Shift.
- Click the Refund button.
- Make a choice by selecting one of the following three buttons:
NOTE: The Refund button can be hidden if unwanted. Contact ICS Technical Support.