You can issue a refund for a Sales Item or wash service with or without a customer’s receipt. You can enter the card manually for the refund.

NOTE: Voids can be performed during the same shift. If a new shift is open since the purchase, select Refund instead of Void.

1. Open WashConnect at the site level, and log on with your credentials.
2. Select Touch POS > Open Shift.
3. Click the Refund button.
4. Make a choice by selecting one of the following three buttons:

• Full Refund with Receipt
• Partial Refund with Receipt
• Refund with No Receipt

NOTE: The Refund button can be hidden if unwanted. Contact ICS Technical Support.